• Skip to main content

Karen@KarenCommins.com

Karen Commins

Award Winning

Atlanta Audiobook Share-rator™

  • Home
  • Demos
  • Titles
  • Reviews
  • Videos
  • Blog
  • About Me
  • Contact
  • Shop

Blog

Authors

Narrators

Blog Posts

For Narrators

Setting prices and getting paid

17 July 2008

I recently wrote about cleaning out my paper files. I tossed folders for voice-over clients who can't pass my red velvet rope policy and, in doing so, created a vacuum for the clients whom I want to attract.

I looked at and made a decision about every piece of paper in my filing cabinets. I found an e-mail message that I sent to a client in 2002. I extracted the main portion below because I wondered if you have found yourself in a similar situation:

Hi, Clientname. When I agreed to do this project, you will remember that I cut my normal rate severely in order to work with you and establish an ongoing business relationship. I thought the script was in final form, so we did not discuss whether any changes to the narration would be included in the original fee.

I have already spent about 3.5 hours on the narration, editing and transmission of the files, including resaving and resending the files in .mp3 format earlier this week [because the client originally specified .wav format on CD]. At my normal rate ... this project would have cost $675 instead of the $150 to which we agreed. Because I am committed to providing you with high quality service and ensuring your total satisfaction, I will not request additional compensation for these edits. However, please be aware that I will be unable to perform future projects at the same low introductory price.

In reading my words today, I realize that I was dealing with a textbook definition of price-buyer. In addition to demanding more work than was originally agreed, the client never followed through on the promise of additional work. I don't remember, but I believe I had difficulty in obtaining payment for the narration. Price-buyers are the same clients who can take months to pay you.
Read More
6 lessons from my first voice-over job

9 July 2008

In cleaning out my filing cabinets, I found the script and paperwork from my first voice-over job. I learned some valuable lessons that day, and I hope that telling the story today may help new talent.

I had produced my first demo and had mailed it without success for about 6 months to agents and prospects. I also created a database, using data I found on-line and in organization directories. I then started mailing postcards to these prospects.

Lesson 1: Always qualify your prospects before adding them to your database. I had not even contacted people to find out if they hired voice talent before entering all of the contact information into my database. Mail-outs are expensive, and I learned the hard way that repeatedly mailing things to people who would never hire me is a colossal waste of time, money and energy.

One person called me after receiving one of my postcards. I was elated when he said he wanted to hire me for a radio commercial. My first job, and a radio commercial, no less! I wouldn't have cared what the job entailed; I was giddy with the knowledge that I had hit the big time! I didn't ask any questions except for the scheduled time and directions to the session.

Lesson 2: Ask questions of potential voice-over clients. At a minimum, you need to know the type of project, the usage for your voice (both in the script and in geography) and the client's budget. You can also ask about the frequency that voice talent is hired and samples of previous work. You have the opportunity and obligation to provide your own policies. For instance, I expect new clients to pay 50% up front, and I expect everyone to pay immediately upon receipt of my invoice. I also charge fees for revising or writing scripts, as well as re-recording segments due to client changes. 

When I arrived at the address, I was confused. The address was at a duplex in a somewhat seedy looking neighborhood. Surely this producer had hired a recording studio? Was I at the wrong address? I rang the doorbell. I was at the correct address and felt a little distraught when the producer led me to a back room. I started thinking how I might escape and was relieved to see microphones at a table. He sat at one, and I sat at the other. I had produced my demo in a gorgeous studio at Todd A/O/Editworks (now R!OT Atlanta). I naively thought that all recording studios were of the same caliber.

Lesson 3: Many people work out of their homes. If I were approached now by a new prospect to go to another location, I would inquire in person and/or through Internet research to determine whether the address is commercial or residential. If you don't feel safe at an address, don't be ashamed to cancel the session, even at the last second. If I felt my safety was in jeopardy, I wouldn't care if I lost a prospect's respect and business. As an aside to this point, potential clients who have seen the picture of my stunning soundproof studio have asked if they could come here to direct my performance in person. Since my studio is in my home, I do not allow anyone to come here until I am comfortable in the working relationship.
Read More
Filing scripts under “P” for prosperity

4 July 2008

When is the last time that you cleaned out your filing cabinet? Until recently, Drew and I might have answered "about 20 years ago." If I had realized the negative effect that the overstuffed file drawers were having on my voice-over career, I would have done something about it long before now! Perhaps my story will inspire you to sort through your own files.

We decided to redecorate my office with new furniture, which meant pulling all of the files out of the drawers before the furniture could be moved. We made numerous trips to gather armfuls of hanging file folders that we stacked on the floor in the upstairs hall. Although the clutter in the hall was overwhelming, we agreed on the arduous task of examining every piece of paper and file so that we would only keep those things we needed.

Throughout this project, we have shredded at least 6 bags of paper and thrown away countless sheets. In addition to finding a multitude of outdated records about our health, finances and possessions, I was incredulous to see just how much paper I had accumulated in my work as a voice talent.

When I do an audition, I save the script so that I will have it available when I am booked for the job. I had folders overflowing with scripts from agents and on-line casting services. I also maintain folders for clients and their jobs.

My system works well -- EXCEPT that I never got rid of anything! In making decisions about voice-over paperwork to toss, I combined principles discussed in 2 books on seemingly disparate subjects: Michael Port's bestseller Book Yourself Solid : The Fastest, Easiest, and Most Reliable System for Getting More Clients Than You Can Handle Even if You Hate Marketing and Selling and Catherine Ponder's classic work The Dynamic Laws of Prosperity.
Read More
5 pieces of e-mail marketing advice

27 June 2008

I received an e-mail tonight from a voice-over actor seeking work. I decided to post my answer with some additional thoughts here on my blog in the hope that it helps other voice talent better utilize e-mail as a marketing tool. I am a voice talent marketing myself. The only help that I can offer […]Read More
Cruising for a competitive advantage

15 June 2008

A new audiobook project and new office furniture have kept me from writing a blog update in the past couple of weeks. Just after posting the last entry, though, Drew and I went on a fabulous Alaskan cruise which left from San Francisco. The scenery in Alaska truly is amazing -- one snow-covered mountain peak after another. It's hard to believe magnificent pristine environments like those we saw still exist when all of the land in Atlanta seems over-developed and commercialized.


Mountain Reflection.jpg


We've been on 9 cruises and already have the 10th one scheduled. While on our trip, I was thinking about the overwhelming choices offered by the abundant number of cruise lines. How would a person actually pick the ship and itinerary?

Like those who think all voice-over artists are the same, much about each ship and cruise seems the same. However, the cruise lines distinguish themselves and gain repeat customers through their competitive advantages and marketing strategies. Every business owner, including voice-over actors, would do well to set sail with this philosophy in mind.

A while back, I read a book by Larry Steinmetz and William Brooks titled How to Sell at Margins Higher Than Your Competitors: Winning Every Sale at Full Price, Rate, or Fee. The authors suggest that your competitive advantage boils down to one or a combination of these 5 fundamental attributes:

  • price

  • quality

  • service

  • advertising/promotion/salesmanship

  • delivery

  • Read More
    How to sparkle like a diamond

    15 May 2008

      Guard well your spare moments. They are like uncut diamonds. Discard them and their value will never be known. Improve them and they will become the brightest gems in a useful life. — Ralph Waldo EmersonI love this quote! I have written numerous times about spending my spare moments in the improvement of myself […]Read More
    Saying “thank you” after the gig

    7 May 2008

    Seattle voice talent Jeffrey Kafer recently wrote a terrific blog entry about ways to go above and beyond in your service as a voice talent. While I do several of the things on his list, the most important one is expressing gratitude for the voice-over gigs that come my way. Whenever I first work with […]Read More
    12 lessons from Dancing With The Stars

    10 April 2008

    I have been too busy in the past month to post an article here on my blog. In that time, a new season of the TV show Dancing With The Stars began. Given my views on American Idol, you might think I would have no interest in this show. You might also think that dancing with the stars (DWTS) has nothing to do with a voice-over career. If so, this entry may surprise you.

    Watching TV is a passive activity that does nothing toward accomplishing my goals. I prefer instead to spend the time with my husband or do things to advance my voice-over career, such as marketing tasks, auditions, etc. In order to efficiently manage my TV-viewing time, I don't necessarily watch shows during their broadcast. I prefer to record them and watch them at my convenience. I also don't spend much time chit-chatting about TV shows to anyone because those kinds of conversations are superficial and inane.

    Then why am I spending precious time writing to you about a TV show, especially one considered fluff in many circles? When I first heard about this show, I confess that I thought the idea was dull and that the show would be cancelled.  I never watched DWTS until Barry Manilow made a guest appearance. I admit that I quickly became hooked. The show features celebrities from other endeavors who are paired with professional dancers. The dancers teach the celebs the complicated steps for ballroom and Latin dances, and three judges rate all of the performances.

    While the thrilling live music, stunning costumes and amazing dance routines are appealing in themselves, I believe the show is widely popular for another reason:  We have the opportunity to watch adults in a learning curve.

    Learning something new as an adult is a different process than as a child. From watching this show, we can learn 12 valuable lessons that can be applied to a voice-over career:
    Read More
    10 questions to ask coaches and demo producers

    10 March 2008

    As I wrote in a previous entry, I generally don't provide personal advice about one's voice-over career. If I can answer a question quickly, such as referring someone to a teacher or a previous blog entry that answers the question, I am more than happy to do so. However, I usually don't have the time to provide in-depth advice in my responses to people.

    The comment below was left on my blog. On the surface, Carol's question might look like it requires only a quick "yes" or "no" answer. As I read each word, I realized a quick answer would be a dis-service to Carol. Furthermore, my views may be helpful to other people. Therefore, with Carol's permission, I didn't publish her remarks as a comment on another entry and am instead featuring it in this entry. 

    Hi Karen, Love your practical and ethical information. I am a newbie to the VO area, having just taken an Intro to VoiceOvers at local community college given by Mike Elmore. During the class he recorded each of us reading a script (just a few lines) and I got an email from him saying he was very impressed.  Then I got a call from Levi Morgan of Voices For All, saying the report he got from Mike was glowing  and encouraging me to take their in-person 3-day workshop. 
    Since I have nothing to compare it with, I hope you could comment on whether this would be a good way to break in. Bear in mind that I am a retired RN, looking for some fun and creative as well as possibly lucrative work.  
    Their course includes private coaching (they only accept 15 students four times a year), full narration & full commercial demos, mixing & mastering a demo for me with music, editing & sound effects, a marketing plan, home studio manual, workbook, classes on every aspect of the business, my own website with the demo (lifetime hosting), support for ProTools, lifetime coaching support, plus my airfare & lodging while in Albany. 
    Inclusive is $3199. 

    I can afford this, and love the idea of being able to work out of our RV during summers which he said I could (no soundproof studio....) I'd love your honest feedback before making a decision, which I need to do quickly if I am to enroll in the May class. Thanks so much! Carol


    Carol, thanks so much for your nice comments about my web site. I'm glad if anything I have written is helpful to you. You asked for my opinion, so this is it:  If it sounds too good to be true, it probably is. I would look elsewhere for my voice-over training.

    I could have just left it at that, but I wanted to explain my reasons for disliking this package deal.
    DISCLAIMER: Everything that follows is MY OPINION since I didn't delete the names of the people involved. I know nothing about them or their company and therefore reiterate that I am only offering an OPINION.
    Read More
    Do voice-over talents want more competition?

    7 March 2008

    People often send e-mails to me with questions and comments, and I endeavor to respond to everyone. The topics raised in the message below were so interesting that I wanted to answer them here rather than in e-mail. With Ken's permission, I have quoted his message.


    Hi Karen. My name is Ken. I discovered your website one day when I was looking on Amazon for books on Voice Acting and I saw your recommended reading list...I must say that I found your site tremendously useful. I'm really impressed by your generosity of spirit and the fantastic information and resources you provide...Now to my questions. These have bugged me for years and I wonder if you can lend some insight.

    Number one is:
    If Voice Over is so competitive (and I have no doubt that it is) why are so many successful voice talents sharing their "secrets". Doesn't this just add to the competition they are facing? Do they really want MORE people in the business?


    First, thanks so much for your very nice note and kind words. I am grateful for the feedback. 

    Coca-Cola has a closely-guarded secret formula. The US military implements secret plans that endanger lives. In my view, voice-over does not have any true secrets. 

    A voice-over career is like the notes in music. Only 12 possible tones can be made in music, yet you can hear them in numerous pitches. More importantly, those 12 tones can be held and combined in an infinite number of sequences to produce an endless series of rhythms, tempos and key signatures that form new music.

    Our voice is our music; no two voices are exactly the same. Our interpretation of the words on the page and style in performing them is not the same. Like musical genres, some voices will appeal to one market segment and not to others. The reason the competition factor is emphasized in voice-over and all performing arts jobs is because people have a misguided viewpoint that they only need a nice-sounding voice. They think the work is easy and doesn't require any special skills. 

    The truth is, that like any other profession, lifelong study in voice-over is necessary to achieve and maintain your market share. How does any newcomer learn if not under the guidance of a more experienced teacher? Do top sports figures stop practicing and working with their coaches on daily basis?
    "When you are hired for a
    voice-over job, you don't take
    anything away from me, my
    accomplishments and my job
    prospects."
    Do musicians stop practicing and studying with a teacher once they learn a piece of music up to tempo? Do people in the IT industry stop taking classes geared at maintaining technology? Voice-over is like other business ventures in that some people will find work more easily, often and lucrative than others. 

    I don't view other people as my competition. (I also don't view any person who lives on this same earth as my "enemy", either, but that's another discussion for another time.) We live in an abundant world, with more than enough work for everyone. More voice-over opportunities are appearing everyday with the advent of new media and associated outlets. When you are hired for a voice-over job, you don't take anything away from me, my accomplishments and my job prospects. You would be hired because you successfully marketed yourself to someone who wanted to work with you because they liked your voice, your delivery style, your fee, etc.

    If I tell you something that has brought me great success, you may or may not implement the tactic. Even implementing my tactic does not guarantee you will match my success. You will never do things exactly in the same way that I do because we are different.

    In a simplified example, a coach or director can give you a line read. You interpret what you heard and reproduce the sounds and emphasis as best you can. Even when you nail the emphasis, your different vocal characteristics will guarantee that you won't sound exactly like the other person.
    Read More
    • « Go to Previous Page
    • Page 1
    • Interim pages omitted …
    • Page 20
    • Page 21
    • Page 22
    • Page 23
    • Page 24
    • Interim pages omitted …
    • Page 30
    • Go to Next Page »
    Blog and Newsletter Subscriptions

    Categories


    Blog Archives

    Most Popular Posts

    • Public Domain Narration Headquarters
    • Planning Your Trip to Public Domain World
    • How To Become an Audiobook Narrator
    • Audiobook Narrator Self-Assessment Quiz
    • Finding Your Own Road to Tara
    • Embracing Life and Work
    • ACX U - Acting With Intention
    • 4 Keys to Becoming a Successful ACX Audiobook Producer
    • When the Author is 6 Feet Under
    • Links to Help Narrators Research Rights Holders to Books

    Links Section

    • NarratorsRoadmap.com
    • AudiobookMarketingTips.com
    • My Tuesday Tips on Twitter
    • Press Page
    • AudioForAuthors.com

    More of My Articles

    ACX Blog:
    • A Narrator’s Look At Audiobook Marketing Part 1
    • A Narrator’s Look At Audiobook Marketing Part 2
    • How to Act Like An Audiobook Narrator
    LinkedIn:
    • Setting Boundaries in Your Voiceover Business
    VoiceOverXtra:
    • For a Good First Impression With Audiobook Producers,
      Share Your Audible 'Customer Rating'

    Karen@KarenCommins.com

    © 1999-2025 Karen Commins // Site design by Voice Actor Websites // Affiliate links to Amazon are used on this site.