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Karen Commins

Award Winning

Atlanta Audiobook Share-rator™

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Studio

Nine Tips About Buying Equipment on eBay

17 February 2007

I joined eBay in 1997, and I have bought and sold countless things on this great system through hundreds of transactions. When other voice talent tell me that they don’t have money to get their voice-over demo produced, take a class with a premier teacher or invest in their studio equipment, I ask them if they have considered selling things on eBay to raise some fast cash. If you don’t need it, someone on eBay wants to buy it. By the same token, if you’re looking for something, someone on eBay is selling it.

In fact, whenever I am looking for something, especially equipment for my voice-over studio, I see if I can find it on eBay. I bought my Neumann TLM 103 microphone and DAT recorder from eBay sellers. My mic was brand new in the box, yet I purchased it on eBay at a price much lower than the retail rate quoted by several leading supply houses. However, many people are reluctant to shop on eBay, though, because they fear losing their money to unscrupulous dealers.

An article in yesterday’s Atlanta Business Chronicle fuels this kind of fear and was the propelling force behind this post today. With almost 10 years of eBay experience to my credit, I offer these tips for safe shopping on eBay:

1) Always look at the seller’s feedback rating and read the comments. You need to click on the feedback number and see if the seller is maintaining positive comments from buyers. A high number doesn’t necessarily mean that the seller is currently providing good service.

2) Be wary of sellers who do not provide a picture of the actual item. Some people will use pictures from other sellers’ listings or from vendors’ web sites. You want to see a picture of the actual item under consideration. If a seller can’t provide a picture of the actual item, I move on to another listing. With millions of things for sale on eBay at any given moment, I can wait until I can see the thing that I’m buying.

3) A strong, detailed description of the item indicates the seller’s knowledge. Whether I’m buying or selling, I want to see more than a single line of description on the item. As a sidebar to this tip, make note that if you decide to sell some items, you should be aware that a description that tells a story will make your buyers more attracted to your item. People love to be told a story, and you will get more money for your item if you can make that connection. I’m not saying “tell a story” as in “tell some lies”, but rather add adjectives and background material that make your item sound interesting to the reader.

For instance, when I have sold some of my Barry Manilow collection to pay for studio equipment, I wrote about hearing Barry sing a particular song at a concert and how that song is on a rare and valuable CD. When you can make the connection to your audience, you build trust.

4) Ask questions before you bid. Note how rapidly and thoroughly the seller responds to your questions.

5) Research prices in the closed listings before placing your bid. If you’re buying something common like equipment for your voice-over studio, chances are great that somebody has recently sold the same item. You can learn a lot by reviewing the closed listings to determine how many bidders were interested in an item and the prices paid. Obviously, if you are looking at something unusual like a piece of Dresden porcelain of a woman playing harp (yes, I’ve bought some of those on eBay!), you might not find any comparison listings.

Also compare the eBay prices to those at your favorite dealers. Many of them actually sell products on eBay. My Neumann mic was offered in this manner; an audio specialist with a brick and mortar building also posted items on eBay. Depending on the item, you may need to take service into consideration. For instance, I once bought a notebook computer from someone who only ran eBay listings. Given the nature of that item and the abundance of computers available, I think I would try to find one locally or direct from the manufacturer rather than shop for one on eBay.

6) Ask about the warranty. If you need warranty repair, your warranty coverage won’t be worth much to you if the warranty on your new studio equipment covers the European Union, and you live in the United States. When you see a significantly lower price on a piece of electronics, it may be a “gray market” item. You have to decide how much the warranty is worth to you or whether you’re willing to risk buying an item that may not have warranty coverage for your country.

7) Never, ever agree to pay someone by Western Union wire transfer. The buyers in the Atlanta Business Chronicle story were cheated by sellers who were paid by wire transfer. I learned in a transaction that had nothing to do with eBay that someone using wire transfer is preying on your emotions. If they insist on a wire transfer because they are in a hurry to do the deal, you need to run in the other direction!

They may say things like they are under a bankruptcy order and have a strict deadline, so that’s why they need the money so fast. You should know that once you transfer the money out of your account and into theirs, you can’t reverse the transfer unless they have enough money in their account. They will never have enough money in their account for a reversal!

PayPal is a safe form of payment. I will use it for immediate payment, but I still make the payment on my credit card so that money is not immediately transferred out of my checking account. I should have received the item by the time I receive my credit card bill. If I haven’t, I can always put the item in dispute with my credit card issuer.

8) If you have any uneasy feelings about the seller, you can request their contact information through eBay. You have to be involved in a transaction with someone before you can get their contact information. If you have paid for something and a seller becomes unresponsive, you can request their contact information from eBay.

9) If you decide to pay by check and don’t receive your merchandise, your Postmaster General may become your new best friend. Did you know that mail fraud is a federal crime? The definition of mail fraud from the United States Postal Service site is:

U.S. Postal Inspectors investigate any crime in which the U.S. Mail is used to further a scheme–whether it originated in the mail, by telephone, or on the Internet.

The use of the U.S. Mail is what makes it mail fraud.

Before you file the claim form on that site, you can advise the seller of your intention to start a mail fraud investigation. That action just might make them either cough up the goods or refund your money

I definitely don’t purchase everything on eBay. It’s just another source for me. After consulting with an audio engineer 3 weeks ago, I decided to change my studio components from a PC-based system with an Akai DPS DAW to an Apple MacBook Pro and a Digidesign Mbox2 Pro with ProTools LE. While I looked on eBay, I didn’t buy anything from there this time. I bought the computer directly from Apple since Drew gets a great company discount there, and I found a fantastic deal at Musicians Friend that includes a CAD GXL3000 condenser microphone and Fantom 120GB firewire hard drive. I haven’t tested the mic, but it looks well-made and might be a decent mic to take with me when I travel.

I have used eBay extensively in the furtherance of my voice-over career. I have bought equipment for my studio, and I have sold things in order to raise funds for my demos, training and equipment. I hope these nine tips about buying equipment on eBay give you the confidence to try it for yourself. Feel free to post your comments about how you have used eBay to further your voice-over career or other dreams or any other tips you want to share!

 

Filed Under: Away From the Mic, Business, Narrators, Studio Tagged With: eBay, mail fraud, PayPal, United States Postal Service, voiceover

You can trust your gut instinct

14 November 2006

Things happen for a reason. Every moment and decision has meaning — even if you don’t know it at the time.

As I sit in my beautiful soundproof recording studio with its Parisian decorating scheme, I still marvel at the newness of it. A little more than a year ago at this time, my house, my voice-over career and my life were severely disrupted because we were in the midst of building the addition on our house for the studio.

I didn’t even make the decision to build the studio until 6 January 2005. Prior to building the studio, I had been using an unventilated, small walk-in closet as my voice-over recording booth. While I could tolerate the many discomforts of the space, it was the surrounding noise that forced me to go to drastic lengths.

Even though we had decided to build a new soundproof room for my voice-over studio, I originally had no idea what the finished interior would look like. I should say I had no conscious idea, but I feel the whole project was guided by my intuition, and, perhaps, a higher power.

We had planned a trip to the Salzburg Festival in Austria in August, 2001 but canceled it when my dad was seriously ill at the end of July of that year. Sometime in 2004, we had decided we would vacation in Austria for my April, 2005 birthday.

In late 2004, I suddenly and without any reason decided that I would rather go to Paris.

In December, 2004, I bought tickets to see Barry Manilow for 5 concerts (!) in his new show in Las Vegas in mid-August, 2005. I was thrilled because I would have front-row and fourth-row seats.

February, 2005, found us replacing all of the original single-pane, double-hung windows on the house with fantastic triple-pane casement windows. In addition to their thickness, the new windows form an amazing seal to the house and really aid in soundproofing the house from the constant melee of exterior noise that confronts us everyday. I cherish peace and quiet even when I’m not recording. I saved a few of the smaller original windows, thinking I might use them somehow as future art projects. Drew thought they were just more things to take up space in the garage.

We had visited Paris for 5 hours in 2003 as part of a cruise stop, but last year, we were there for one glorious week. I loved everything about the city. On my birthday, we had the most incredible and memorable dinner of my life in the Eiffel Tower overlooking the Seine River at sunset. The Eiffel Tower is now my favorite thing in the world. 🙂 I loved to glimpse it as often as possible as we toured Paris, and I took every opportunity to watch it twinkle at night.

While we were in Paris, we bought 3 paintings. I had no idea where I would put them in my house since the walls are already covered in art. I also sketched a building on the artist plaza behind Sacre Coeur in Montmartre, never intending to do anything with it.

When we visited Versailles, we walked through the magnificent gardens, which are filled with ornate statues. It started to rain, so we decided to head back toward the Chateau. We passed a statue we had not seen on our entrance to the gardens, and I stopped in my tracks.

I told Drew that for some reason, I felt that statue was important, and I asked him to take a picture of it.

After we returned from our vacation, we selected the contractor for the studio construction. Work began in late May and dragged on until October. The details about the construction project are another story for another time! However, if you want to learn from my experience, you can download my free PDF Karen’s Crash Course in Avoiding Ca$h-Poor Contractors.

I was aware of making only minimal interior decorating decisions at the outset of the project. I chose the color of the walls and carpet. I also said I wanted track lighting because I knew that I would hang some sort of artwork in the studio, given that we have art through the rest of the house.

During the construction, I first decided I could hang the 3 new paintings from Paris in the studio since a new room meant 4 new bare walls. Since we built the studio without windows to improve the soundproofing of the room, I began to wonder how a faux window would look on the wall. After all, I had saved real windows from the house. I asked Drew whether my favorite picture from Paris could be enlarged to the size of the window and if it somehow could be lit from behind so that it would look realistic. Drew immediately saw the possibility of this idea and began working the implementation.

Drew worked with a local Alphagraphics to enlarge the picture and mount it on Plexiglas. Drew and his dad built a box to house the lights, and Drew painted it to match the walls.

Now, my studio has a window that doesn’t let in sound!

When I look out my window, my enchanting view is that of a brightly-lit tour boat motoring down the Seine at 9:10pm in front of the Museum D’Orsay, with the dazzling light show of the Eiffel Tower in progress off to the right.

In June, I was given a book which showed all of the artwork of my favorite artist, Fanch Ledan. I almost fell out of my chair when I saw a print that featured the same building that I had sketched! I started to acquire several of his older, uncommon prints featuring the Eiffel Tower, and I asked a dealer to search for that one long-out-of-print piece of art. The Parisian decorating theme by this time was swirling in my brain.

By August, I was so distraught over the cost, problems and delays with the studio construction that I almost cancelled my long-awaited trip to see Barry Manilow. Drew told me to go, relax and have fun; he would stay and deal with the contractor. A friend told me that I should definitely go on the trip, saying that maybe I’d find something unique for my studio.

I not only had a blast at Barry’s concerts, as I would expect, but yes, I DID find something for my studio.

I was staying at a hotel off the strip and had to take a shuttle to the Bellagio. Barry was playing at the Hilton, at the other end of the strip. Since the temperature was a sweltering 110 degrees (‘yes, but it’s a dry heat’, everyone always tells me when I go to Vegas, as if sticking my head in an oven would somehow make me feel terrific), I was walking outside as little as possible.

After leaving the shuttle, my normal route took me through the Bellagio, across the bridge to Bally’s and through Bally’s to the sumptuous Paris Las Vegas Hotel or the Monorail. Naturally, with my fondness for Paris, I liked to hang out at the Paris hotel, which has a lobby chandeliers and mirrors to resemble Versailles. I browsed in the lovely gift shop and found the perfect wall sconces for my silk flowers. The velvety purple color is unbelievably just a shade off from the color of my walls.

However, the piece de resistance came when I walked in the Shops at Bally’s. If I hadn’t walked through Bally’s every time I went anywhere in Vegas, I might not have visited their shops, and horrors! I might have missed this treasure. There, in the window of one luxury shop, was an impossibly huge, etched, crystal Eiffel Tower. It sparkled and shimmered as the light caught all of its hundreds of facets. I went in the store to admire it, but its impossibly huge price to match its overwhelming size made it seem like something I should ignore.

The store owner saw my interest (can you say drooling?) and led me to the counter, where a 13′ version of the crystal Tower proudly stood. The dealer told me that I could get a rotating mirrored base that has colored lights under the mirror and was sold separately. I guess it must have been a slow day and/or the guy really liked me because I negotiated a completely wonderful deal on this mesmerizing piece of crystal and got the mirrored base for free! One of the Las Vegas sconces is shown in this picture on the wall to left of the crystal.

Sometime in the summer, I started visualizing an overstuffed love seat with sleigh arms and carved legs.

Due to the placement of the interior door, I don’t have room for full sofa. I found some love seats on-line that I liked, but they would require custom work at custom prices. One was actually in Paris, so I quickly ruled it out. One hot Saturday, Drew and I went to a half dozen nearby furniture stores. We saw nothing that looked French, carved or anything that even halfway compared to the type of love seat that I envisioned. Oh, and did I mention that I wanted a green love seat?

Exhausted by a day of fruitless searching, we made one last stop into Haverty’s. We almost didn’t go there because no one else had anything, and we had no expectation that Haverty’s would be different. We should have gone there first. My dream love seat was waiting for me there.

Once construction was complete last fall, I started thinking that I would like a tapestry to cover the electrical box that is behind the door that leads in from the kitchen. We were looking for the fabric to match the love seat to use as drapery fabric for the faux window. We didn’t find the fabric, but we saw some tapestries hanging on a rack. After inspection, none were suitable for my studio.

On the way out of the store, though, we discovered that we could send our picture to a company which would create a custom tapestry from our picture! We knew immediately which picture to use: a striking shot of crimson tulips swaying in the foreground with a Parisian subway train rounding the bend front of typical blue-roofed apartment buildings in the background. Drew shot the picture while we were walking from the train station to the Eiffel Tower on the way to my birthday celebration. The company that makes the tapestry even supplied a rod with fleur-de-lis endpoints.

My studio decorating theme may seem like a happy accident until I look back and realize it couldn’t have been any other way.

It’s the voice-over recording studio of my dreams…and then some.

If you have stayed with me this far, you may be wondering why I have told you the detailed story behind my studio decoration.

So often, I think our intuition gives us amazing guidance, but we ignore it.

If we analyze the decisions in this story that I made by intuition, we see that I:

  • Went to Paris for vacation instead of Austria
  • Saved the window from the house
  • Took the picture of the statue at Versailles
  • Decided to hang the Paris paintings in the studio, even if by default
  • Shopped in Las Vegas for studio furnishings and found the amazing crystal statue
  • Went to Haverty’s to look at furniture after almost giving up
  • Went to a store for drapery material and instead found way to order a custom tapestry

In fact, this entire blog entry was guided by my intuition. When I started writing, I had in mind another lesson that I wished to relate. However, my fingers typed this one, as if taking dictation. Perhaps someone needs to know that they can trust their intuition in making important decisions about their voice-over career. Your intuition will tell you whether a class is a scam or a life-changing opportunity. Your intuition will urge you to make a particular phone call to a certain client. Your intuition will guide you to make choices and take action toward building your career that you may not totally understand at the time but will make brilliant sense in retrospect.

I realized I didn’t show you the picture of the statue at Versailles or tell you what I did with it. Every artist needs a star on her door, and I’m no exception. As I walk in my WhisperRoom each day, I see that splendid statue from Versailles, a lovely marble lady who looks like she was once holding a microphone in her hand. I even found a frame that matches the decorating scheme perfectly!

By the way, I still haven’t made it to Austria. I know that there’s a reason for the delay. My intuition tells me that, like my studio decoration, that trip will be better than I dreamed possible when it finally happens.

How has your intuition helped you in advancing your career? You read my story; I would love to read yours!

 

Filed Under: Away From the Mic, Law of Attraction, Narrators, Studio

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