My blog is configured so that I moderate the comments. Otherwise, it would be overloaded with spam comments too ridiculous to repost here. As I was approving comments tonight, I saw this legitimate one attached to the entry titled A Plan to break into voice-over. Even though I usually don’t provide career advice on an individual basis, I felt inspired to answer this question as its own entry.

Hi Karen, I took Paul Armbruster’s Intro to Voiceover class, been through the various levels of classes with Della Cole and also produced a demo. I met with one agent who told me I needed to get rid of my NY State accent, so I sent to two different “accent reduction” coaches and am now at a standstill. I know I need to market myself but should I redo the entire demo or just have one produced with a couple commercials in my “neutral” voice? Your website and blogs are very informational. (BTW, I am now reading Secrets of Voice-Over Success…) Thanks again! D. J.

Several things came to mind as I read this question, and none of them is a short — or even direct — answer to the question. First, I can’t really answer the question about the demo since I haven’t heard it, don’t know how old it is, and don’t critique demos for other voice talent. In the post I just referenced, I concluded with these comments that definitely apply to D. J.’s situation:

“Much of your work in a voice-over career is going to be in managing the business aspects of the job, which starts with your good demo. I recommend that you consult only a few trusted advisors in whom you have confidence; otherwise, you can get too much input and spend too much time perfecting your demo and not enough time marketing it.”

Before asking about re-doing her demo, she wrote: I know I need to market myself but… Here again, I don’t know how much marketing she has actually done to know whether her current demo is effective. I refer her back to these entries for some ideas and questions to help her analyze her marketing plan and her demo promotion efforts:

Persistence will keep the voice-over dream alive

Persistence is especially needed in marketing

25 ways to get publicity and traffic to your web site

Need help in creating a marketing plan?

Last week, I read an article by C. J. Hayden, author of my favorite and most highly recommended marketing book GET CLIENTS NOW!, titled What’s the Missing Ingredient in Your Marketing? that also may be helpful to D. J. or anyone else struggling with their next step.

Reading between the lines of her message, though, I had a sense that D. J. might feel on some level that her efforts are in the category of “not good enough”. That’s the point that I really wanted to address today.

I actively listen to both radio and TV commercials, and I encourage you to do the same thing. I often hear commercials with females who have a speech pattern that I find especially irritating to hear. It’s that flat, back of the throat kind of sound with words ending on a higher pitch — it’s a dialect I call “upspeak”. It reminds me of California Valley Girls of the 80s, especially the way they pronounce words ending in -ER.

It seems that many women in the under-25 crowd have adopted this sound as their own. I suspect they are emulating someone they heard on a TV show because I hear that upspeak dialect even when in the mall or at restaurants. I felt that if I didn’t sound like those women, I couldn’t be marketable for national ads. Also, the majority call of national ads call for younger voices, so I could think that’s 2 strikes against me before I start.

The other big trend I hear is in the 25-35 year old age bracket. These women always seem to have that “crinkle” in their voice — that little trace of gravel on certain key words. I don’t know if it’s done intentionally to meet specs calling for “quirky” voices or these women speak that way all of the time.

Whether it’s the upspeak dialect or the quirky crinkle texture that a producer wants to hear, I would never book that job. I decided to embrace my own speech patterns after my coach Nancy Wolfson gave me these pearls of wisdom:

• You have to trust that you are ENOUGH. After undergoing voiceover training, you deserve to be there — at the audition, in the session, on the finished product.
• Don’t apologize for anything that you bring to the table.
• If you have an agent who is sending scripts to you, your agent thinks you meet the specs.

If you’re concerned about an accent, you can do one of 2 things:

1. Work with a speech/dialect coach to reduce it
2. Embrace it

Option 1 is certainly viable, and you should be unashamed to pursue it. However, there’s also no shame in embracing an accent. In fact, you may be able to garner a lot of work in a regional market.

Training, a great demo, and a marketing plan will only take you so far. To achieve your voice-over dreams, you’ll need to set aside the self-doubt and know that you are ENOUGH!

Thanks to all of you who read my voiceover blog and write meaningful comments! I’m always pleased to find real comments from aspiring and professional voice talent sprinkled among the inane drivel like this, which is only posted to be a link to a site unrelated to voice-over:

A few days ago I found your blog and have been reading along quietly. I decided I could leave my opening comment. Im not sure exactly what to write except that Ive loved reading it. Nice site. I shall carry on coming back to this site now and again. I have also grabbed the RSS feed for updates.
 

Since I recently began including my Twitter entries in my blog, I thought you might enjoy reading this interesting article in the Nashville Business Journal. It highlights the success stories of several businesses in using Twitter to build their brand and their business. Voice talent will find some ideas for implementation in your own marketing plan.

 

Life has intervened to keep me away my blog this last month. Two weeks have passed since I started writing this little story from my recent cruise, which is relevant to voice talent. Drew and I were sitting in lounge chairs on the promenade deck one evening when another man and his wife sat next to us and starting talking to us. We found out that the guy’s name is Ralph; I don’t remember his wife’s name.

Ralph seemed more interested in talking about himself than in finding out about us. We quickly learned that Ralph is an artist who paints geometric designs on large canvases. He handed me his business card, which had a picture of one of his paintings and the verbiage to look for Ralph on Google. I was a bit surprised that Ralph reached for his card to take it back from me when we parted company.

I told Ralph that I love art, and I asked him how long it took him to create a painting. He replied, “that’s my secret.” Perhaps I was just making conversation, but for all Ralph knew, I was thinking of commissioning him to create a painting for me.

As he talked, Ralph told us that he had sold his art in Beverly Hills galleries; maybe he thought we would be impressed. He then segued into a tale of a sale that made me want to bail on that male. (Sometimes I amuse myself.) A buyer at one of these Beverly Hills shows wanted to buy a painting that he had priced at $1200 and asked him to cut his price to $700. After he agreed to the price cut, the buyer wrote a check. It turned out that the buyer was Paris Hilton’s mother, and she planned to give the painting to Paris as a present. Ralph said that if he had known the identity of the buyer, he wouldn’t have cut the price.

Five marketing lessons were once again made clear to me that evening when listening to Ralph. Did you catch them?

1) In a service-oriented business and in life overall, you can only be of service to others if you listen more than you talk.

Like Ralph, many people find themselves to be a favorite topic. Whether I’m socializing personally or networking as a professional voice talent, I ask questions of the other person. When you find out about another person, you are forming the foundation of a relationship. Talking about yourself just seems a self-centered way to pass the time.

You’ll remember that I had expressed interest in Ralph’s art. As an artist and presumably an entrepreneur, Ralph should be open to prospective clients coming from any source. We voice talent also need to be aware that the next job could come from someone to whom we haven’t marketed. In fact, I have noticed that when I put energy into a focused marketing plan, the next job comes from someone out of the blue. I believe that whatever you put out into the world comes back to you, and usually it’s in a way you didn’t expect.

2) Be as open and willing to explain your work to someone who expresses interest.

It was odd to hear Ralph tell me that his time was his secret, and that remark alerted me that I shouldn’t ask any other questions about his work. Whenever people ask me about voice-over, I am more than happy to answer their questions. I also think it’s important to educate people about the time required for a project so that they will better understand my pricing.

In addition, I am a firm believer in self-promotion, especially in an industry like voice-over, with new entrants every day. Most of my voiceover work has come through self-promotion. As I tweeted on Twitter (you can follow me at Twitter.com/KarenCommins) a few days ago, this quote from W. S. Gilbert sums up my view on self-promotion:

If you wish in this world to advance
your merits you’re bound to enhance;
You must stir it and stump it,
and blow your own trumpet,
or trust me, you haven’t a chance.

3) When you hand your business card to someone, you shouldn’t expect to get it back.

I read a job hunting book once in which the point was made that every good salesperson always has something to leave behind. In some cases, the only thing you can leave is your business card. The whole reason to have business cards is so that someone can remember you. I carry my cards with me almost everywhere I go; you never know when a conversation about voiceover might occur. I admit I don’t have them with me when I’m sitting in a lounge chair on a cruise ship. However, I do have them in my cabin and would follow up with anyone if the situation warranted it.

Since Ralph had a card with him, I would think he would be happy if I kept it. If I had his card, I not only would know his last name, but I’d know how to contact him if I decided I wanted one of his paintings. Ralph may have kept his card but lost a potential sale.

While I’m on the topic of business cards, I thought you might like to see a gallery of business cards from voice talent. Clever marketer and fellow voiceover artist Peter O’Connell recently asked voice talents to send him an image file of their business cards. You can see them on his web site. I’m also posting my current business card on this page.

Current business card for voice talent Karen Commins

4) Having your own web site and owning your domain name is becoming increasing important in cementing your identity in your prospects’ minds.

While I didn’t have Ralph’s card for long, I had it long enough to see that he didn’t have a web site. His card had the instructions search for Ralph on Google. I did a Google search for “Ralph artist”. Since I don’t even know Ralph’s last name, I don’t know which of the 7,180,000 results relate to the guy I met on the ship.

Many voice talent use their profile page from one of the voiceover pay-to-play sites as their web site link. Some kind of personal web site is better than Ralph’s, but it is not the most effective strategy for your business. If you want people to remember you and come to you when they need voice talent, why would you market yourself as one of thousands of talent all vying for attention at one site?

I also don’t recommend using personal web space from your ISP because it includes the ISP domain name, and the long link name can look like voiceover is your hobby. It’s worth the money to own your unique domain name and create your web site.  Whether on my business card, my e-mail signature, or anything I distribute to potential and current clients, I include only the link to my own site and my Twitter address.

5) When you cut your price, you are the one who bleeds.

I couldn’t believe it when Ralph said he cut his price at a Beverly Hills show. Think about it — he was standing in one of the most affluent areas in the world, yet he caved and sold his work for almost half of his original price! He immediately regretted cutting his price when he realized that his buyer easily could have afforded something even beyond his original price.

I don’t fault his buyer or anyone for asking for a price cut. We all ask that question at some point, especially in a situation where we think the price is negotiable.

In fact, since many people assume that voiceover is no more difficult than talking, buyers of voiceover services perceive our prices to be negotiable and typically ask for a price reduction.

If you feel tempted to compete solely on price, you might want to read another post-vacation story titled Cruising for a competitive advantage.

Will these lessons from Ralph the artist help you in marketing your voice-over business? I look forward to reading your comments on the blog!